Bilingual Maintenance & Operations Coordinator

Seasons Park in Richfield, MN

Organization Background

Aeon is a nonprofit developer, owner and manager of quality, affordable homes in the Twin Cities. Since 1986, the award-winning nonprofit has built or renovated 5,900 apartments and townhomes. These homes provide stability to more than 17,000 people each year. At Aeon, we believe everyone deserves a home. But the threat of homelessness is real. Too many people are struggling to make ends meet. One illness, one day without work, one family emergency, could leave them with nowhere else to go. Together, we will act boldly to create and preserve quality, affordable homes for those who need them most. With Aeon, you’ll discover hard work that’s worth it. Learn more about Aeon at www.aeon.org.

Position Summary

We are seeking a Bilingual Maintenance & Operations Coordinator to join our team at our 422-unit apartment community, Seasons Park in Richfield, MN! This position will support our maintenance team and our management team with coordination and implementation of daily, weekly, monthly, and annual tasks, with a focus on supporting the Seasons Park maintenance team. While the focus of this position will be on coordinating maintenance-related work, the Bilingual Maintenance & Operations Coordinator will support light physical maintenance and cleaning as needs arise. Duties may include completing cleaning and light maintenance on apartment turns on occasion, pool operations, battery and bulb changes, etc. The Bilingual Maintenance & Operations Coordinator will report to the Senior Site Manager.

Key responsibilities include, but are not limited to:

  • Apartment Turn Coordination: Collaborate closely with the Maintenance and Management teams as well as vendors and other Aeon departments to appropriately coordinate and communicate with residents regarding in-unit apartment turnover work, pre and post resident move out. Schedule and follow-up on turn vendors. Manage the make-ready board. Inspect turns for quality completion and communicate regularly with the Leasing team regarding unit availability and upcoming move-ins.  
  • Work Order Coordination: Collaborate closely with the Maintenance and Management teams as well as vendors to coordinate and communicate with residents regarding in-unit and common area maintenance work. Enter work orders into Yardi and follow-up on completion of work orders. Schedule vendors and follow-up on work as needed.
  • Office/Administrative Support: Support the site office by being present during property office hours, answering telephone, filing, delivering notices, referring residents, providing accurate rental information, and giving access to vendors/contractors.
  • Resident/Property Relations: Respond to resident, vendor and management needs, issues, or problems. Duties may include entering maintenance requests, granting access as needed, attending community meetings as needed and responding to emergencies.

Skills & Qualifications

The ideal candidate will be a detail-oriented professional, with a particular strength and knack for planning, organization, and relationship-building. They are able to think critically and adapt to changing rules and regulations.

  • Spanish language skills and cultural competence in Spanish-speaking communities is required.
  • Demonstrated success in detail-oriented administrative support functions as well as face-to-face customer/client interactions is required.
  • Strong organizational and planning skills.
  • Ability to engage in interpersonal communication that is culturally responsive, ensuring consideration for differing needs and expectations.
  • Must have a commitment to learning and participating in Aeon’s diversity, equity, and inclusion efforts.
  • Must be a resourceful, problem solving, relationship-building, seeker of excellence.
  • Demonstrated ability to multi-task, prioritize, be adaptable and comfortable in a high energy environment.
  • Strong computer literacy skills.
  • Must have a valid driver’s license, vehicle insurance and access to a reliable vehicle.

Compensation, Hours & Location

This position pays $24-$26 per hour depending on experience and offers an impressive benefit package that includes medical, dental, vision, life insurance, short-term and long-term disability, retirement plan, paid time off and an employee assistance program. This position offers Monday-Friday, daytime hours. Typical work schedules are 8am-5pm, but there is some flexibility in these hours to accommodate the needs of the property and the staff person. This is an in-person position and will work mostly out of Seasons Park. Occasional work at Aeon’s Central Office, training facilities and other properties will occur from time to time. 

If you are interested in applying for this position, please visit: https://aeonmn.applicantpro.com/jobs/3337017

Position is open until filled.

Aeon values a diverse work environment. Individuals with disabilities, persons from BIPOC communities, the LGBTQ+ community, and people from underrepresented communities are strongly encouraged to apply.

Aeon is an Equal Opportunity / Affirmative Action

Employer Employees and residents are encouraged to apply.